Shipping policy

We offer free shipping on all orders, with no minimum purchase required. All products are delivered directly to your home at no additional cost.

Order Processing

Once you complete your purchase, we need between 1 and 3 business days to process your order. Orders are processed Monday through Friday; no processing is done on weekends. During high-demand periods (such as sales or holidays), processing times may be slightly longer.

Need your order processed today? Send us an email and our team will be happy to help you find the best solution.

Once your order has been placed, we are unable to cancel it. If you need to change your delivery information, please contact us as soon as possible. Once the order has been processed, no modifications can be made.

Estimated Delivery Time

The estimated delivery times are:

- Europe: 8-12 business days

- United Kingdom: 5-8 business days

- United States: 7-15 business days

- Canada: 7-16 business days

- United Arab Emirates: 5-9 business days

- Central America: 10-25 business days

- Mexico: 7-10 business days

- Australia/New Zealand: 10-26 business days

- Other countries: 11-30 business days

Note: These time frames are estimates and may be affected by external factors such as customs or weather conditions. In rare cases, your order may take longer than usual. If you experience an unusual delay, please contact us and we will be happy to assist you.

We will provide you with a tracking number so you can monitor your order in real time.

Customer Responsibility

📌 IMPORTANT:
The customer is responsible for entering and carefully reviewing their shipping address.

- If the address is incorrect and the order has already been shipped, the carrier does not allow changes.

- In such cases, we are not responsible for the loss of the order.

- If the package is returned to our warehouse, you may request a refund, but shipping costs incurred will be deducted.